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Tag: General Motors

GM Shows That Lying Can Be Worse Than The Problem

Doug Cornelius June 10, 2014 Complaint Handling   [+]

General Motors had a problem with its cars and didn’t fix it. Then the company apparently tried to cover up the mistake and lied about the mistake. As a result, GM lost the story and ended up with a headline of GM Lied and People Died. The problem seems to come from a mistake made … Read more »

Incentives, Productivity and NUMMI

Doug Cornelius April 5, 2010April 5, 2010 Compliance Programs, Publish to KM Space   1

I recently listened to a great show from This American Life. They covered the story of New United Motor Manufacturing Inc. (NUMMI). General Motors and Toyota opened NUMMI in 1984 as a joint venture so Toyota could start building cars in the US. Toyota showed GM the secrets of its production system and how Toyota … Read more »

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