PBWorks has announced a “Real-time Collaboration Update”  which brings integrated Instant Messaging collaboration, Live Notifications (activity streams), Live Editing (rather than standard wiki asynchronous editing) and integrated Voice Collaboration with on-demand voice conferencing. This is a big step up. Instead of being a  mere wiki, the platform now offers different ways to collaborate, but still...
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A nice piece in Monday’s Wall Street Journal on knowledge management: Who Knows What? Finding in-house experts isn’t easy. But most companies make it harder than it should be. The article, by  Dorit Nevo, Izak Benbasat and Yair Wand, explores the expertise location benefits of enterprise 2.0. The authors describe the use of blogs, wikis, social...
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Can law firms jump on the Enterprise 2.0 bandwagon? Lawyers are generally seen as conservative users of technology, preferring to use a quill and inkwell over a web-based publishing platform. David Hobbie shares some of the successes he has encountered in the adoption of Enterprise 2.0 at Goodwin Procter (.pdf – page 13) in...
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A version of this post originally appeared in my old blog: KM Space. I have been focusing a lot of attention on the behaviors towards documents. After all, a wiki page is just another type of document. When producing documents, I have noted five types of behaviors: collaborative, accretive, iterative, competitive and adversarial. Collaborative With collaborative behavior,...
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At the recent LegalTech conference, Lee Bryant and May Abraham presented on Web 2.0 tool inside law firms (a/k/a Enterprise 2.0). Lee shares his thoughts on his Headshift blog:  Five Things Every Legal Practice Should Know About 2.0: In the session, we tried to get across just how easy it is to find meaningful use cases...
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This post was originally published in my old blog: KM Space. Versions of this article appeared as Which Route? KM Legal, Volume 2 Issue 4, June 2008 http://www.kmlegalmag.com/coverfeature EI Case study: Wiki versus DMS at Goodwin Procter Inside Knowledge, Volume 11 Issue 8 http://www.ikmagazine.com/ The document management system has long been the factory assembly line for most big...
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