Twitter in the Workplace

twitter_buttonShould you allow your employees to use Twitter?

Are they already using Twitter?

The answer to both questions is probably YES.

Your employees are probably already using Twitter and they do not need your computer network for access. They can access Twitter by text messages, an iPhone, a blackberry or any other smartphone.

Personally, I have been using Twitter for a while and find it a great way to stay connected with the news, compliance issues and the other compliance related people using Twitter. ( See @DougCornelius on Twitter)

Daniel Schwartz lays out the thinking very nicely in Twitter in the Workplace: Why Employers Need to Be Cautious, Not Afraid:

“Next, I should clarify that I don’t disagree with the underlying premise that is advanced by some that posts on Twitter can get an employer into trouble. Of course that’s true.  But so can a letter to an editor in your local newspaper, or a notable call to a radio talk show or causing a scene at a presentation.

You don’t see advice that we ought to cut off mail service, or remove phones from employees’ offices, or stop allowing employees to attend seminars and presentations.  Rather, we outline a set of expectations as to what is proper business behavior and what is expected by the employer.”

You can also find Daniel on Twitter @DanielSchwartz. He, like me, finds Twitter to “be a great marketing device and novel communications tool.”

Some caution. If you are a registered representative or otherwise subject to FINRA rules, you will need to take a look at the FINRA’s Guide to the Internet. They do address Twitter directly. Unfortunately, the feature set of Twitter can fall into several of the different buckets of regulation.

Re-Post – Web 2.0: Leveraging New Media to Maximize Your Securities & Compliance Practice

On February 17, 2009, Securities Docket is sponsoring a webcast that will look at the numerous ways that securities and compliance counsel and professionals can now use web 2.0 to promote, market, and network themselves, their practices and their firms as never before.

Please join Bruce Carton, Editor of Securities Docket, and me for a webcast that will discuss the best new tools and strategies available to securities and compliance counsel and professionals.

twitter_logoWe will also be monitoring Twitter before, during and after the webcast for questions and comments using the #SecuritiesD hashtag.

To attend this webcast scheduled for February 17, at 2 pm Eastern, please sign up on the Securities Docket website.

Lawyers and the Social Internet

Kevin O’Keefe, of Real Lawyers Have Blogs, put together his thoughts on what are the best social internet places for a lawyer or law firm to spend their resources: Lawyers and Social Media – It the Big Three. Kevin picks Blogs, Twitter and LinkedIn.

As usual, I agree with Kevin.

View Doug Cornelius's profile on LinkedInEvery professional should have a profile on LinkedIn. Lawyers may rely on their law firm website, but lawyers do not stay at the same law firm for their entire career any more. I was at The Firm for 13 years, but everyone else I keep in touch with from law school had moved to a new place. I was the last person who was still at the same place. LinkedIn is great at keeping track of your job history. LinkedIn is the place to answer the question: How Ddo I know you? When I am planning to meet someone I always run a Google search and a LinkedIn search.

I have found this blog to be a wonderful networking tool. I have created and maintain many relationships through this blog. There is no better way to stay connected, develop your expertise and showcase your abilities than through a blog. It has been tough for me to give up on this blog since moving from knowledge management to compliance. (And obviously unsuccessful.) Compliance Space will come out of the dark in the near future. Although most of you will not be interested in it.

Follow Doug on TwitterTwitter has exploded as a idea tool. As with most people, I was skeptical of what to do with a 140 character messaging system. But the open design has produced remarkable results for me.The micro-blogging aspect allows me communicate with people in a quick and easy way. Bigger thoughts end up in the blog. Lots of the background communication happens in Twitter.

I also use Twitter for research. Several times a day I search for “compliance”, “FCPA”, “CFIUS,” “Ethics”, and lots of other compliance terms. These tweets connect me with people, news, thoughts, thought-leaders and a plethora of information that helps me with my new role as Chief Compliance Officer.

One of the challenges of taking the new position, in this new area was the great network I had developed in the knowledge management and enterprise 2.0 areas. LinkedIn, blogs and Twitter are helping me to rapidly build a new network in the compliance area.

Facebook is great aggregator of information. I use it largely by having Facebook applications pull posts from blogs, my twitter updates and other sources rather than using Facebook as the primary creation point.

Unlike Kevin, I am still trying out new social internet sites. I still think Legal OnRamp has a bright future. Martindale-Hubble Connected has huge information repository that could create an incredibly powerful tool.

I try others to see what may develop. Eighteen months ago, I thought LinkedIn was boring and would not amount to much. I was wrong. It took a while for Twitter to catch on. I jump on others just to grab my name and to see what may happen. Usually I just waste 10 minutes to create profile (unfortunately, much longer for ABA’s LegallyMinded), see who else is there and explore the feature set. I have long list of bookmarks for dead social internet sites.

As with Kevin, I spend the vast majority of my time with the big three. You should too.

Originally posted on KM Space.

Lawyers and Twitter

I am user of Twitter.

For those of you unfamiliar with Twitter, you can think of it as a combination of blogging and instant messaging. Each post or tweet is limited to 140 characters so you can send tweets by text message. Like most social media, it is cheap (free and currently free of advertising) and very easy to use (there are only a few buttons).

Steve Matthews wrote a great post on an intro to Lawyer Marketing with Twitter. Kevin O’Keefe followed that up with his own perspective and success stories in Lawyer Marketing with Twitter Has Arrived.

Like both Steve and Kevin, I’ve had a few Twitter moments and find it useful to engage people through this communications platform. In this era of new ways to communicate beyond email, Twitter is a great avenue to communicate and share information.

Rather than duplicating what Steve and Kevin said about Twitter (you should go read both stories), I have two additional features that I like about Twitter.

First, it is very compatible with other platforms. The flow of tweets is available through RSS. For example, Twitter ties into Facebook and updates my Facebook status. I have a Twitter widget on this blog showing my most recent tweets. I also have a Twitter widget running on my intranet page.

Second, tweets are indexed and returned by internet searches. All of that good stuff in my tweets, gets returned in a Google search, just like posts on this blog. You are sharing beyond the Twitter universe.

To learn more about Twitter there is a great video from Common Craft, Twitter Explained. Once you join Twitter, feel free to follow me on Twitter: @dougcornelius.

Originally posted at KM Space.

Why I Love Twitter

Tim O’Reilly wrote a great peice: Why I love Twitter.

  1. Twitter is simple.
  2. Twitter works like people do
  3. Twitter cooperates well with others
  4. Twitter transcends the web
  5. Twitter is user-extensible
  6. Twitter evolves quickly

Now that I have moved from The Firm to the New Company, I have been using Twitter much more. Since I have shifted my career from knowledge management to compliance, I am trying to grow my network of information flows and people in the compliance area. (There are lots of KM people using twitter; Very few compliance people.)

Twitter is great way to get news and information updates. There are mainstream news story publishers. New York Times (@nytimes), Wall Street Journal (@wsj), CNN (@cnnbrk) and BBC(@BBC and @BBCbreaking) all push out news stories through Twitter. On the legal side, the American Bar Association pushed law related news stories through @ABAjournal.  Individual journalists are also using Twitter to push out information. Some CNN anchors are using twitter during their broadcasts (@donlemoncnn). In local news, veteran new England news anchorman R.D. Sahl joined Twitter (@rdsahl) this week and has a new program on NECN.

I make extensive use of the Twitter Search (formerly Summize): search.twitter.com. I run a search on my name to pick up tweets with my handle. I run a search on “compliance” and other key words that interest me. That picks up both people and stories around the topic.

The one concern I have with Twitter is how it will survive. As far as I can tell Twitter has no revenue. There are no subscription fees and no advertising. Something will have to change for Twitter to survive.

If you are looking for a great list of people in the legal field using twitter go to JD Scoop‘s list of 145 Lawyers and Legal Professionals) to Follow on Twitter. The list has grown to over 500 Twitterers.

Do you use Twitter? Feel free to follow me @dougcornelius.

If not, why not?

Originally published at KM Space.

JD Supra Expands its Reach to Facebook and Twitter

This post originally appeared in my old blog, KM Space.

I was one of the founding contributors to JD Supra. I was intrigued by the idea of a collective repository of legal documents. Intrigued enough that I was also a top ten contributor for a while.

One of criticisms was that a mere online repository of documents is not that compelling. Why should I publish to JD Supra? They started showing some value [See my post: JD Supra Revisited about how I was contacted to write a story based on my publications in JD Supra.] Now there are two new reasons.

One is their new connectivity with Facebook. You can “fan” JD Supra on their Facebook page:
http://www.facebook.com/apps/application.php?id=26217609291.

Even better, your publications in JD Supra can show up in your Facebook news and profile. JD Supra created a new application that ties your publications to your Facebook profile.

Below you can see the three documents I published last week. They go into my update stream, so my “friends” in Facebook can see my publications.

There is also a “box” on my Facebook profile that accesses all of my documents in JD Supra through Facebook.

Second, JD Supra is tying the publication of documents in JD Supra to some Twitter stream. I noticed my Blogging / Social Internet Policy go into the twitter stream last week.

It looks like JD Supra is using these Twitter handles to re-publish alerts:

I am a huge fan of the connectivity between online communities. It creates much more value by republishing information in different ways so people can access and find the information they need in a way that works for them.

See some other takes on the new feature of JD Supra:

Social Networking for Lawyers and Legal IT

I had the pleasure of hosting a lunch meeting for the International Legal Technology Association to talk about Social Networking for Lawyers and Legal IT.

I was joined by Jenn Steele and Bob Ambrogi in talking about Facebook, LinkedIn, blogging, Twitter, Legal OnRamp and Martindale Connected. We looked at the ways we each use these tools and how the audience used the tools. We also talked a bit about policy and rules for using these sites.

Here is the slide deck we used. You can also get the slides with our notes on JD Supra: Social Networking for Lawyers and Legal IT.

Social Networking

View SlideShare presentation or Upload your own. (tags: social km)

(We deleted the slides on LegalOnRamp and Martindale Connected because we “borrowed” them from another presentation.)

Jenn Steele is the Director of Information Technology at Morrison Mahoney LLP.  She holds an MBA from the Simmons School of Management and a B.S. in Biology from MIT, with a minor in Expository Writing.  Prior to Morrison Mahoney, she was the Director of Information Technology at Donovan Hatem LLP from 2002-2007, and the Senior Applications Specialist at Burns & Levinson LLP from 2000-2002.  She has also held positions in the health and human services industry.  She is the author of Leading Geeks, a blog focusing on best practices for leading technologists (www.leadinggeeks.blogspot.com).

Robert Ambrogi is an internationally known legal journalist and a leading authority on law and the Web.  He represents clients at the intersection of law, media and technology and is also established professional in alternative dispute resolution.  Robert is a Massachusetts lawyer, writer and media consultant and is author of the book, The Essential Guide to the Best (and Worst) Legal Sites on the Web.  He also writes the blog Media Law, co-writes Legal Blog Watch and cohosts the legal affairs podcast Lawyer2Lawyer.

Originally posted on my old blog, KM Space.