Web 2.0, Knowledge Management and Professional Development

Mark Frydenberg

Mark Frydenberg is teaching a new, experimental class at Bentley University’s: CS 299 – Web 2.0: Technology, Strategy, Community. I am the experiment today, telling my story to his students.

The focus of my presentation will be how I learned about Web 2.0, started using it as a knowledge management tool and how I now use Web 2.0 for my professional development.

If you want to listen and watch, there will be a Ustream video. It should be on Checkmark’s Ustream at 11:20.

We will be watching the Twitter hashtag #cs299. Send any questions you want me to ask a roomful of college students learning about Web 2.0 by using CS299 in a Twitter post. Class starts at 11:20.

I gave them this reading list to give them some background on the topics I intend to cover. You can also see what the students have been doing by checking out their Class Blog and Discussions.

Below is the slidedeck I put together for the class:

The slides are mostly visual so you may find it more useful to see my notes that go along with each slide. The slides with the notes are available at JD Supra: Web 2.0, Knowledge Management and Professional Development.

IT for GRC: Improving Information Quality

Carole Switzer, President of OCEG and Lee Dittmar, principal of Deloitte Consulting LLP presented this webinar.

There is an imperative to improve governance, risk management and compliance processes to better manage risk, address increasing regulatory requirements, increased executive accountability and the fragmentation of information. It is about getting the right information, to the right person, at the right time. (Isn’t that knowledge management too? )

What is the information problem?

  • Managers need to know, anticipate and respond quickly and correctly
  • Stakeholders expect reliable and transparent reporting
  • Time and resources are spent searching for data
  • Data overload
  • DINK – Data Is Not Knowledge

It is not about “check the box” compliance it is about improving your business.

Lee thinks governance, risk and compliance should be viewed comprehensively and leverage common systems. Integrated systems can help overcome silos. The key is a single source of the truth.

The goal is to get GRC embedded in the core processes. To be “in the flow” instead of “above the flow.”

Lee is seeing organizations adopting the business concepts of integrated GRC (even if they do not call it GRC).