Miscommunication

Are you speaking the same language as the rest of your firm?

Do they understand your questions?

Do they understand your answers?

Miscommunication is at the root of many problems. Many compliance policies are written by lawyers, for lawyers. That may work fine once there is an investigation or a problem. But they do little to prevent the problem. Outside of compliance and legal, the rest of the firm can’t grasp the language used.

One of the goals of compliance should be translate complex legal requirements into easy to understand rules.

There are only 10 types of people in the world: Those who understand binary, and those who don’t.

Comic is from xkcd 1 to 10.