Thanks for the reply. While it’s true that you can always access these sites through unmonitored devices we have multiple solutions to the problem. First, is actually setting up access to the product for your home or mobile device. Second, is doing a delta comparison on the data that the system is aware of vs any new data that was posted “off network”.

Of course, some companies are moving into the social world without an automated solution. Their answer on the compliance front is often to copy and paste content into Excel and store that on a networked drive or take screenshots of sites like Facebook and do the same. This approach is riddled with issues. Not the least being that screenshots are impossible to search.

Time will tell how FINRA and the SEC will rule on compliance violations surrounding social networks. I suspect every case will be unique but companies that take advantage of leading edge solutions, build clear policies and educate their employees on the proper use and associated risk will be in a far better situation than those relying on the copy/paste methodology.

Then again companies can just choose to block access entirely. However, given the clients we’ve signed and the number of conversations we are having with other firms, that answer no longer works.

Thanks for providing some additional information and promoting your product. There are a lack of vendors trying to deal with space and your company is one of the few.

The big problem is that the communication is happening on a third party platform outside your control. Even your solution can’t address people accessing these site at home or on mobile devices.

For those looking to jump into social and are looking for a compliance solution you should check out the following from Socialware http://bit.ly/8z779Y. It provides complete social media archiving, integrated moderation tools, search and discovery and the ability to lock down any aspect of a social networking site such as LinkedIn recommendations.